ORDERS & SHIPPING

Where do you ship?


We currently ship across the United States. For international orders, please contact us directly and we’ll be happy to assist.

How long does shipping take?


Orders are typically processed within 1–2 business days. Delivery usually takes 3–5 business days within the U.S.

How can I track my order?



Once your order is shipped, you will receive a tracking link via email.

Do you offer express shipping?

Yes — expedited shipping options are available at checkout.

PRODUCTS & QUALITY

What fabric are your abayas made from ?

Our abayas are crafted from premium Nida fabric sourced from Korea and Italy, designed to feel soft, breathable, and luxurious.

Where are your products made?

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Have further questions? Contact us

Are your fabrics see-through?


No. We prioritize opacity and comfort — all pieces are designed to provide full coverage with confidence.

Where can I find more information?

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Have further questions? Contact us

What materials are your hijabs made from?


Our hijabs include bamboo cotton, modal, chiffon, silk, and pashmina — carefully selected for elegance and comfort.

SIZING & FIT

How do I choose my size?

We recommend selecting your size based on height for abayas. A detailed size guide is available on each product page.

Do your abayas run true to size?

Yes — our silhouettes are designed to be modest, flowy, and flattering.


Can I get help choosing the right size?

Absolutely — feel free to DM us or contact us, and we’ll guide you personally.

RETURNS & EXCHANGES

Do you accept returns?


We accept returns on unworn items within 7 days of delivery.

Do you offer exchanges?

Yes — exchanges are available for size or style, subject to availability.

Are sale items returnable?


All sale items are final sale.

PERFUMES

What kind of fragrances do you offer?

Humaaya offers both alcohol-based and non-alcoholic (water-based) perfumes, inspired by luxury and niche fragrances.


How long do the fragrances last?


Our perfumes are designed to be long-lasting, with performance varying by fragrance type and skin chemistry.

HUMAAYA EXPERIENCE

What makes Humaaya different?


Humaaya is built on intention — combining premium fabrics, elegant design, and accessible luxury.
Every piece is created to make you feel confident, covered, and elevated.

Do you offer styling help?


Yes — through our Creative Hijabi platform, we share styling tips, outfit inspiration, and ways to elevate your look.

CONTACT US

How can I reach you?

You can contact us via:
• DM on Instagram @creative_hijaabi
• WhatsApp / Call: 817-876-1785

We’re always here to help

“Styled with intention. Rooted in Haya.”